Moved Sent Items Folder
I had an issue this week at work that I wasn't able to figure out. Some how a user's sent items folder in Outlook were moved beneath another subfolder. After muddling around with it for sometime I found that I wasn't going to be able to resolve this one alone.I tried moving the sent items folder using the old Exchange client (exchng32.exe), as well as mdbvu32.exe, to no avail.
I finally got ahold of an application similar to MDBVU32 called MFCMAPI from Microsoft. This tool is similar to MDBVU32, but a little easier to use. After poking around a little I was able to resolve this issue.
What you have to do is Copy the sent items folder to the next level up, and then choose the option to Move the folder. This wasn't initially intuitive since there isn't an option to Move a folder. But as soon as I choose that option the problem was resolved, and the customer was happy.
posted by Johnner D. @ 8:24 PM
4
comments
4 Comments:
Hopefully Microsoft support will read this blog! This worked for me. Thanks.
Thank you for pointing out this tool!
Exchange Admin where I work wanted to blow away the mailbox. I only do that as a last resort.
I just knew that there was another way to move the inbox folder out of deleted items folder. This tool worked like a charm. :)
Thankx, happens when Mozilla and Outlook meet.
Tried it but got an error....
Error: CopyFolder failed.
Code: MAPI_E_NO_ACCESS == 0x80070005
Function
File E:\MFCMAPI\5.0.18\MsgStoreDlg.cpp
Line 721
The user got there Sent box under the outbox.
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