Thursday, October 20, 2005

Stored usernames and passwords can bite you

A while back a user at work was complaining that they kept getting locked out of their accounts for no reason. It seemed to happened after they would open and close outlook. There were actually 2 different incidents of this happening. Both were laptop users who accessed outlook web access on a regular basis. What was happening was that they were saving the password in internet explorer for outlook web access. 90 days later when they change their passwords, the stored password stays the same and then you start having problems.

You can see what saved passwords are on your system by clicking on start, run, and typing the following command.

control keymgr.dll

I've also experienced this problem when trying to authenticate to an IIS server on our domain. The IIS server is houses our knowledgebase which is also password protected.

When the saved password becomes outdated, you are prompted to provide your username and password when trying to connect to the server even when you are logged onto the domain.

So if you're having some funny authentication problems on your domain, run "control keymgr.dll" and check for stored usernames and passwords.

4 Comments:

At 9:13 AM, Blogger Xopey said...

On XP, you can also get to this dialog from Control Panel > User Accounts. On the Advanced tab, click Manage Passwords

 
At 1:11 AM, Anonymous Anonymous said...

When on a Domain, you will be prompted for alternate credentials if you are not a domain admin however, if you read the fine print there is a link that will launch this very applet.
I have always instructed users to use the "shortcut" provided here.

 
At 11:38 AM, Anonymous TechBaby said...

How about Windows 2000?

 
At 12:23 PM, Anonymous Anonymous said...

I HATE VISTA! Did Microsoft just say "Gee, how can we increase support calls?"

 

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