Microsoft Office Picture Manager Opens Slowly
I ran into a problem a few weeks back where I would try to open an image attachment from an e-mail, and it would take forever to actually open up. The splash screen for Microsoft Office Picture Manager would appear, but then seem to hang. After some time it would eventually open, but something was definately wrong.
I searched all over the web for a fix, and finally found the answer in Google Groups. My hunch about something to do with an MRU (most recently used) list was correct. Picture Manager maintains an MRU list in an XML file. If one of those locations is no longer valid, or is on a slow link, Picture Manager will appear to hang.To fix this issue browse to %userprofile%\Local Settings\Application Data\Microsoft\OIS. Locate the file named OIScatalog.cag, and double-click on it. When asked what you want to open the file with choose Notepad from the list. When it opens you will see a file that looks like the following. Remove any lines that start with mru path. Make sure to remove the entire line including the opening/closing tags. You can also just delete the OIScatalog.cag file, and it will be re-created the next time you open a picture.
Save the file, and then try opening another picture. It should now open much more quickly and all of your headaches will disappear.
posted by Johnner D. @ 10:07 AM
110
comments
110 Comments:
Thank you for the info. I had the same problem and that fixed it right away. *Hooray for Microsoft*..uuuh not
Thank you for posting this fix. This problem has ben bugging me for a while now. It was such a quick and easy fix.
Thanks so much for posting that, you have just help fix a huge annoyance
Works just fine, thanks for sharing...
Oguz Ankara-Turkey
FANTASTIC - This was really annoying and your info was EXACTLY what I needed. MS - Why do you write code that appears to hang up like this over something so TRIVIAL. "How to frustrate the user 101"
Thanks for the tip. The problem was fixed straight away.
I do not have a OIScatalog.cag file.
C:\Documents and Settings\<yourprofile>\Local Settings\Application
Data\Microsoft\OIS
Thanks, have been searching for this quite a time after removing a server from our domain, a lot of people had thid issue. Now I understand why.
Has this been send to microsoft?
Maarten
Thank you for providing this well documented solution. I was able to fix it.
Best regards
Gerhard B
Thanks for the tip.
Claudio - Brazil
Fantastic, I surged already a long time fore a sollution, and yes, it realy solved my problem.
Jan H.
Holland
Thanks a mill, sorted my problem too.
OH thanks again all the group.
You saved my day on this. I've never would have figured out how to fix this one.
Is this a feature???
Tack! Har aldrig råkat ut för detta förut, men när jag nu gjorde det trodde jag att jag skulle bli galen... ;-)
Thanks.
That is really a good way to handle the problem. Thanks for the nice solution but what is the reason for that?
Thanks a lot, to be honnest, I can't remember having microsoft office picture manager opening so fast. Great fix !!!
Fantastic..its fixed..Thanks a million for sharing :) cheers - M:)
Amazing....
This problem was getting on my nerves...
Finally I got the correct solution form your blog.
Thanks a lot.
~Moiz Tankiwala
Finally it boils down that every time you open a picture from a remote share, and later that share is no longer available, Picture Manager will hang while opening.
That is real crappy code..
Thanks, I had to delete the complete file, and all problems where solved.
Worked beautifully! Thanks for posting this on your blog!
My prob turned out to be a picture I'd opened from a networked laptop that wasn't always on-line. In addition to checking for MRU's, check all your Collection Paths. If you find one that links to a networked CPU, delete that line entirely.
Thank you! Thank you! Thank you!
Steven
Yes it's working - this is the cause!
There was a network path in that file. I've just delete it and the Picture Manager opens normally.
Thank you!
... now I will look for a script to delete this damned OIS catalog automatically.
Best regards from Germany
Sweet! That fixed it.
HELP - I have looked diligently but can not find
To fix this issue browse to %userprofile%\Local Settings\Application Data\Microsoft\OIS. Locate the file named OIScatalog.cag,
Someone here might have mentioned that this folder path is hidden by default on XP machines. Users should go into tools/folder options/View and then "check" the Show hidden files and folders itme BEFORE looking for this file.
Lon
Thanks for giving a fix to the problem..
Thank you so much - such an easy fix - i can open images quick and easy again!
Also you can use the search function to find this file. Even though I "unhid" files, still couldn't find it w/o doing the search.
I would like to see a calculation of how many hours of productivity worldwide have been lost due to this and other M$ bugs.
You Rock. Fix worked great.
Thanks a lot! I just love to find these articles when I've encountered some disturbing problem.
picture manager loaded itself with one of MS updates... now I can open PDF files and when I try picture managers opens every photo in my machice intead of the PDF file
How can I remove picture manager from my computer??
What I ment to say was I can not open PDF files
picture manager loaded itself with one of MS updates... now I can open PDF files and when I try picture managers opens every photo in my machice intead of the PDF file
3:05 PM
Great Tip! I was about to delete Picture Mgr out of frustration.
I am having trouble with my pictures, the Internet explorer comes up the"e"
I click on that then a little square shows but not the picture, what happens to my pictures IF I delete picture manager?
Thank you for posting this fix. It has been bugging me for some time now. It seems that IE7 strikes on multiple fronts, as I have also had problems with my HP Director app, which starts hidden, after I have installed IE7. So now I have uninstalled IE7, again, and I think for the last time.
It just worked super. Thanks for sharing.
Thx alot!! You´re the man!
If you have a swedish XP the name of the folder is:
Lokala inställningar (its a hidden folder).
Thx again.
Oh my god...I had this problem when I installed MS Office 2007 Enterprise but this fix really fixed it!!!!!!!!
Thanks alot man for the great fix.
Good Job :)
Thanks for sharing.
You can also delete the file. I did and didn't notice any problems...
Spot on, took about 5 seconds to fix. This has been bugging me for weeks. I much prefer Photoed any day, but this has made Picture Editor usable at least. Thank you.
That was an excellent solution, God bless
Excellent!!! Thanks
I'd like to nominate this tip as Best Tip Of The 2006!
Thank you.
Problem was a network folder(My Picture on other computer) that is no longer available.
Thanks a lot! This fixed my problem right away! I appreciate you taking the time to post this solution.
Thanks for posting this solution. First time I've had to deal with Picture Manager and this quick fix was right at the top of my search.
THANK YOU VERY MUCH. I reinstalled to try to fix it, but this is great!
hello,
so i've found a not so elegant but workable and relatively 'set and forget' fix for this annoying problem that m$ should have solved with a bloody 'delete history' or something button in the software long ago... < whew' >. i'm sorry though that i only know how to apply it in xp professional...
just navigate to the "ois\OIScatalog.cag file", right-click\properties\security tab (make sure you are not using "simple file sharing") and DISABLE WRITE PERMISSIONS ON THAT FILE FOR YOU AND SYSTEM AND WHICHEVER OTHER USER WANTS TO KEEP THEIR PRIVACY PRIVATE !
that's all. picture manager will no longer be able to add data to the xml file and therefore will not be able to append new mru stuff.
not so elegant, but so far has been getting the job done :).
god i hate stupid idiotic time wasting foolishness like this... all they need to do is include a BUTTON for krice sake- jeez.
well bye !
<...and he jumps back over the side of the catamaran, and fades from sight in the ocean's depths...>
Good One:
Just that !!
Excellent Fix.
:Kanda [Sydney]
Holy Ballsacs!
I can't believe how many people's lives you have saved. Including mine! Just used this little article to fix this problem today. Thanks, Pal.
XOXOXO,
LatinJones
Spot on. Thanks! This was my problem exacly. Now solved.
ehh, i just uninstalled it.
thanks anyway.
My life for the horde!
Thanks man i have always wanted to know how to do this and it works like a charm.
Deleted all the mru paths from OIScatalog and opened a new picture, but it didn't work. When I went back to OIScatalog, there was a new mur path with the to the picture I just opened. Any thoughts on a further fix?
I just posted that it didn't work above, I went ahead and completely deleted the file and it works perfectly now. Thanks for the help!
Thanks a billion ! it helped ..awesome ! :D
It looks like all these good words are fake ! Common ! The solution mention here works for a few minutes after which the problem is back. People were fast comlimenting this solution while this is only a temporary solution
The specified folder only contains the Toolbars.dat file, and no such aforementioned file, and it is still slow.
It is slow on 2 diff computers... is it possible a recent hotfix within the past month have caused residual effects?
This worked great - but does anyone know of any registry hack to stop it taking a MRU list? Seems like it may be a good way to stop it happening again.
Thanks
Nick
London.
thanks alot it's really very helpful.
manasiwnee
Thanks. Worked!
Yo da man... it was driving me crazy!! Your tip came up as the first hit on google! Love it.
Microsoft Picture Manager was taking nearly 3 minutes to open small 100KB .jpg .jpeg .bmp and .gif files. This was exactly what I needed. Follow the path exactly and make sure the "View" is set for system files and for viewing all known file extensions. I did an extended search to find this file .. then I renamed the original so that the system would create a new "OIScatalog.cag" file. By renaming these two files I can turn on and off Microsoft Picture Manager's good and poor performance. Our IT dept did not know how to fix this. I ended up telling them how to fix the problem thanks to "techtips".
Great. This was really pestering me.
Trust MS to come up with such stupid quirks.
Thanks a lot.
Karanjs
Hey! Thanks for this info! I've been wondering why suddenly Office Picture manager just started to acted strange in opening up my pictures.
Thank you for posting this quick fix. I could remove the MRU path ... from the OIS file and it worked. Thanks again
more permanent fix in the comments... Johnny maybe you should append it to the main article?
If you want a permanent solution for Vista, simply set the file as "Read Only" ... It worked for me :-)
Thanx dude. Read Only file also works like a charm.
http://support.microsoft.com/kb/555592
Wonderful thanks a lot it really works ....
At firt the file did not show up in the file path using windows explorer even though I had "show hidden files ON'
So...I did a Search in windows...and there it was...
Thanks!
Hi, vielen Dank hat wunderbar den Start des MS Office Picture Manager beschleunigt :) You did a great job.
Thanks a lot. This is a valuable information. 5 stars for the solution.
Hi, I guess you may be tired of reading this, but THANKS, you really have added a lot of value to my daily life with Picture Manager. Cheers mate.
Thank you so much. I've been searching the web, MS Knowledge Base, you name it, to figure out why my MS Office Picture Manager suddenly started taking a minute or 2 to load. You solved the problem - I am so thankful.
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Awesome post - exactly what I was looking for - problem was fixed right away.
Thank you
Thanks - I knew it was a most recently used type problem, but didn't know where the file was until I read your note. Many thanks.
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it works fine.
great.
thank u so much
navy/canada
Thanks Alot for your information
Thanks for the help, it would worked perfectly!!!
You would think that in 2 1/2 years Microscoff would have fixed this problem. Alas no, you get what you pay for. Since it comes with Office for free we get boned.
Amazing! Immediate fix to a major nuisance. Nice job. THANK YOU. "Grateful in Michigan"
YES! THANKS! It was driving me crazy!
PERFECT AAA+
Surprsied to see sooo many people had this wierd problems like I did... Nice of you to share so that all of us need not keep searching the whole web
Thanks...
Perfect fix. Thank you.
Thanks!!!
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Fixed my problem, thank you.
It was fantastic. I was experencing the same problem with Microsoft Office 2007 and I was really fedup with the performance. I eventually tried to un-install and then install OIS.EXE from the stup, b ut didnt helpped. Your sollution did did a big magic and things are working at great speed.
Thank you for sharing, how simple it is to fix when you know how thanks to people like you
Grad Perth WA
Thanks guys, great fix. I love Microsoft! NOT!
thanks . Fixed my problem. A lot of relief now.
You're a genius just wish microsoft saved us all the trouble and put in a fix !
PERFECT! This has been driving me nuts and your two minute fix was so easy! Thanks!
~~~THANK YOU~~~ It is so nice to be able to search the web and find a solution to a problem. Thank you for posting this information.
I created a command to delete the file to auto delete it everytime I log in. Very easy!
1) Open notepad.exe
2) now copy and paste the following into notepad.exe:
del "%userprofile%\Local Settings\Application Data\Microsoft\OIS\OIScatalog.cag"
3) Save as: fixMS_picture_mngr.cmd
Note: it must be saved with the file extention ".cmd" as above to run correctly.
4) Finally, copy it to:
%userprofile%\Start Menu\Programs\Startup
I hope this helps someone!
HichemThank you for providing this well documented solution. I was able to fix it.
Just got this problem to bug me. Very annoying. Tried re-installing OIS from office CD. Nothing worked.
A simple google-search led me to this solution. Really great!
Thanks.
EwoutB
Thank you so much for sharing. It fixes the problem right the way. Much appreciated.
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